How can I contact support?

You can contact us via the support form on the website or write to us in chat

I wrote to the operator and he's not answering. What do I do?

The average operator response time is a few minutes. It depends on the workload and the number of requests. If you wrote to support on weekends, holidays or late at night, you will be answered as soon as possible during working hours.

An employee contacted and offered a personal exchange at a favorable rate - what to do?

Be careful! Situations when someone contacts you, claiming to be our representative and offering a more favorable rate than specified on the site - is clearly connected with fraud and an attempt to take possession of your digital assets! Do not fall for such provocations and do not respond to such messages. Remember, you can buy and sell cryptocurrency only by creating a request on the site.