The amount credited is different than expected - why?

The cryptocurrency exchange rate is very volatile, its indicators can change slightly every few minutes. When making an order and at the moment of its execution on the exchange, the amount can be with small deviations. That is why sometimes there are situations when the exchange rate is slightly different than expected before - either positively or negatively.

Written by support
Updated 1 year ago
Written by support
Updated 3 months ago

I want to exchange an amount greater than the one specified in the reserve. What do I do?

Contact an operator via the support form on the website to discuss exchange details.

Written by support
Updated 1 year ago
Written by support
Updated 3 months ago

Who pays the commission?

Payment of commissions is at the user's expense.

Written by support
Updated 1 year ago

What is the commission rate on the service?

All cryptocurrencies are unique and each currency pair has a different commission percentage.

Written by support
Updated 1 year ago