Do I have to register on the site?

Registration is not required on our service

Written by support
Updated 1 year ago

Why do I have to give my personal information?

All your data is stored on the service side and is reliably protected by several security protocols. We do not pass the received user data to third parties. We also want to note that we ask you to specify only the necessary data for the application, such as mail, nickname Telegram, wallet.

Written by support
Updated 1 year ago

I forgot my password. What do I do?

On the login form, there is an option to reset the password, follow the instructions

Written by support
Updated 1 year ago

Why should I trust your service?

High speed of processing, data confidentiality, a team of real professionals, reserves for any task, Reliability of our service is confirmed by well-known monitoring of exchange offices. Among them are Bestchange, Obmify, Scanbit, Course Expert, bits.media, GLAZOK, OK Changer and many others.

Written by support
Updated 1 year ago

What is the schedule for the service?

We work from Monday to Friday, from 10 to 18 (GMT +3)

Written by support
Updated 1 year ago

Where can I find a history of all my exchanges?

The full chronology of all exchanges can be viewed in myAlpari after registration.

Written by support
Updated 1 year ago
Written by support
Updated 3 months ago

How quickly does the exchange take place?

The exchange takes an average of 15 minutes to 1 hour, provided that: The customer has paid for the application; correctly specified the details; there are no failures in the work of the exchange or payment system, the work of which we do not influence.

Written by support
Updated 1 year ago

Exchange without application - can it be done?

It is not possible to perform an exchange operation without making an application.

Written by support
Updated 1 year ago